By Phone: You can call us Monday to Saturday between 9:00am and 6:30pm:
To discuss an order phone Lenny: 07875 310 598 or By Email: Email our Sales team at sales@retro-arcade. They will take your order or discuss any enquiries. or Click on the "Send us an email" button on the left and we will get right back to you.
What is the order process?
Once you've selected the machine you would like to order, simply email or phone us with the name of the machine.
We will ask for a 25% deposit (as each machine is made to order) and confirm if you will be collecting the finished game or the address to which it is to be sent. There is a carriage charge of £30 for delivery to UK mainland (please enquire for charges to other destinations). There is no carriage charge for collection in person .
The deposit can be paid by: Bank Transfer, PayPal, cheque or debit/credit card. (details in the price list).
We will email you with a confirmation showing your selected machine and your coin preference (2p or 10p).
Your machine will be ready for despatch around 2 to 3 weeks after receipt of your deposit (3 to 4 weeks for cheque payments).
When your machine has been made and tested, we will email you with a photo of the finished game and an invoice for payment of the balance. You are welcome to collect your machine (saves on the carriage charge). Alternatively, it will be sent to the address you have supplied.
Thank you for contacting us. We will get back to you as soon as possible
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